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Administrative Services

Customizable Adminsitrative and All Inclusive Management Packages are available for your community

Financial Services

Customizable Financial and All inclusive Management Packages are available for your community.

Trust and Services

FirstService Residential considers you part of the family and works diligently to maintain that trust

Professional Services

Professional Landscaping and Pest Control Services to keep your association looking top notch!

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FirstService Residential

is proud to be the

Only Accredited Management Company

in Palm Beach County

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CPM can make in your association today!

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CPM always strives to provide you with the most up to date information for both your property management company and your industry


Read about the latest news here!


CPM is once again kicking off its toy drive starting this week.  This year we have changed our benefiting charity to LittleSmiles.  For those of you who may not be familiar with this organizationIhave included a small and brief recap below:

A Childs Wish - a little girl who while sick herself, gave her time and love to other children, started Little Smiles. Anything she had was shared with other kids on the cancer ward so that they could bear their own time in the hospital. Her only wish was that people would go forward and give with sincerity, directly to the same children whom she protected and cared so much about. 

A Businessman's Desire - inspired by that Childs Wish a businessman who had attended every black tie charity fundraiser decided he wanted to be part of something that would teach children how to give to other less fortunate children. Little Smiles was the avenue that allowed children to give their toys and videos to children in need and hospitalized. Since then Little Smiles has continued to support the notion of children giving to children, but has also evolved into an organization that directly assists thousands of children each year.

Earlier this year, CPM was a proud sponsor of the little smiles “Stars Ball 2012” which our very own Timothy Schwab, (Tom Schwab’s son) was the honorary chairman of the event. CPM has once again decided to sponsor the even for 2013 and help out further by making them the benefiting charity for our toy drive.  The toys collected from this event WILL go to children who are in the local hospitals.  In addition, the toys will also be distributed to children in local shelters. 

There seems to be a shortage in “teen”age group donations.  Meaning, everyone always remembers the little ones but forgets that there are 13-18 year olds also in need of donations.  Every year there is just no enough, solet’s make this year count!  (these can include used game consoles and/or video games)

Starting this week 11/19 thru 12/21 we will be collecting toys at our CPM onsite office.  Each toy will count as an entry to our raffle contest which winner will beannouncedafter the toy drive. 


FREE Board Member Certification Course for all Palm Beach County Condominium Community Associations

Our Board Certification Course is FREE of charge to all local communities within our servicing area. As the only Accredited Association Management Company® in Palm Beach County, we feel that education is the key to creating a solid foundation for managing any community association. FirstService Residential’s Board Certification Course is a learning tool to enrich board members’ understanding of the day to day operations pertaining to their condominium association. Each topic was carefully selected to provide the most useful information.

Topics include: 1) Budget Preparation 2) Elections 3) Condominium Operations 4) Bids and Contracts

Each board member will be given a course book filled with useful information that will serve as the foundation to serving on their boards. Upon conclusion of the course, a Certificate of Completion will be provided to each board member in attendance.

Contact: Liz Conti, Vice President Administrative Services, to schedule your certification course.

Email address:

WPB: 561-439-1433 BOCA/DELRAY: 561-243-2992



We are proud to announce our 30th Anniversary providing excellence in managing community associations. Our humble beginnings go back to 1982 when Dave Brown, our founder and owner, established the company on the basic principles of providing quality services, and a highly efficient support staff, while offering competitive pricing. Since opening its doors, FirstService Residential has evolved into one of the service leaders within the association management industry. We remain locally owned and operated throughout three decades of continued success, accomplishments, and recognition. In 1989, while still a young striving company, FirstService Residential was named one of the fastest growing companies in the country by Inc. 500-America’s Fastest Growing Private Companies.

Through the years, FirstService Residential has established a proven track record of lasting relationships with our Associations. We offer longevity, stability and a commitment to excel, which has allowed us to enjoy the loyalty of satisfied associations, as well as the loyalty of our valued staff.

In 2009, FirstService Residential set out to achieve a specialized and higher level of expertise. As a result, a larger number of our Association Managers currently exceed their professional credentials as they are recipients of prestigious industry designations such as Certified Manager of Community Associations (CMCA), Association Management Specialists (AMS), and Professional Community Association Manager (PCAM). In addition, we are one of the only companies that provide an in-house instructor, certified by the National Swimming Pool Foundation, to provide training for staff members pursuing certification as Certified Pool Operator (CPO). This initiative was a great achievement and was followed by industry wide recognition. The Community Association Institute (CAI) bestowed upon us the “Accredited Association Management Company” Award” which is highly coveted within the industry. We remain the only company in our service area to enjoy such a distinguished recognition. We are very proud and equally committed to continue striving to deserve this honor. Our most treasured award, however, remains our associations’ trust in our ability and commitment to serve them well. This initiative was a great achievement and was followed by industry wide recognition.


Media Advisory for PBSO's Community to SCAM in southern Boynton Beach

Monday, June 11, 2012, a resident of the Regal Shores Community in southern suburban Boynton Beach answered a knock on her door. A white male, mid 20's to early 30's wearing a hard hat and safety vest introduced himself as a plumber, working for the property management company. He advised her he was there to inspect her water pipes to make sure they were not in need of being replaced. While he was checking the sink, he sprayed what he claimed to be a type of acid on her hands and told her she immeadiately needed to wash her hands with soap and water. She removed her rings and washed her hands. He momentarily distracted her and took the ring. He advised her he needed go get some supplies from his truck and never returned.

Should a resident have a "worker" come to their door unsolicited, they should immediately question the reason why he is there, preferably through a chained door or nearby window. All FirstService Residential employees should be in uniform and identify themselves prior to entering your premises. If you are uncertain please contact your property management office. When in doubt of a worker, other than a property management worker, please contact the Sheriff's Office or the nearest law enforcement agency.


On Saturday, February 11, 2012 at 6:00 pm, FirstService Residential had the honor of sponsoring the Stars Ball, a black tie gala event, for the organization Little Smiles. Timothy Schwab, our manager Tom Schwab's son, had the honor of acting as chairman of this event. The proceeds from the gala and auction benefited Little Smiles, a non-profit organization that helps create smiles on children’s faces in hospitals, hospices and shelters throughout Florida. These local children are battling cancer and other life altering conditions. For one night, the children are able to escape the reality of their conditions into a world of fantasy…. One where they are the STARS and where they are special and they are not sick or different from everyone else. The girls get beautiful gowns, their hair and makeup done and the boys are fitted with tuxedos. Then they are whisked away in a stretch limo and brought to The Harriet Himmel Theater to walk the red carpet. All of the guests line the red carpet to get photos and autographs of our Little Stars. It makes the children feel special and it gives them and their family a time that they will always remember.



FirstService Residential, collected an amazing amount of toys this holiday season to benefit those children who are in need. Thank you to all who participated.



Congratulations to Linda Ruff winner of the employee of the year award. Her outstanding customer service, effective communication skills, and brillant organization made her shine as on outstanding employee.




The version amending the Condominium Act, §718.111(12)(c)5, provides that the following shall not be accessible to unit owners: Social Security numbers, driver’s license numbers, credit card numbers, email addresses, telephone numbers, emergency contact information, any addresses of a unit owner other than as provided to fulfill the association’s notice requirements, and other personal identifying information of any person, excluding the person’s name, unit designation, mailing address and property address.
The Homeowners’ Association Act amendment to §720.303(5)(c)5 contains the exact same language, except utilizes the term “electronic mailing addresses” for “email addresses.” While the new law achieved its purpose of allowing Florida associations to protect the privacy of owners, reducing undesired telephone calls, there was an unanticipated result. It appears that the law will prohibit associations from publishing owner telephone directories. Complicating matters is the Condominium Act’s anti-waiver provision, §718.303(2) Fla, Stat.
Florida community associations that desire to continue publishing telephone directories should consider asking owners to provide a request for publication. To facilitate matters, requests might be considered to be incorporated into application forms and annual meeting package requests. Contact your Association attorney as to considerations and procedures.




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